Microsoft Access gets a lot of bad press, especially from the professional developer community, who see it as a ‘noddy’ solution. This, to my mind, misses the point and potentially loses opportunities for clients and businesses to take advantage of using the right tool at the right time. Microsoft Excel is an analytical tool, not…
You will probably be familiar with the adage: Productivity = Potential – Interference. It’s not hard to see that we battle with interference of one sort and another every single day – either internal or external, of course, because we are all of us more than capable of disrupting our own day, even before the…
One of the most common situations I come across is “spreadsheet saturation”, very often brought about by the business outgrowing the systems that worked perfectly well when it was smaller. (more…)
I recently came across a situation where a client had received a range of quotes for a system redevelopment, and had been given prices that differed by a factor of more than ten.
A quick lesson in checks and balances to keep your customer service in top condition
We all have ever fuller inboxes and avoiding as much email marketing material as possible might be high on the agenda for some.
In case you haven’t yet heard, regulations are changing in the Spring of 2018 …
Many businesses need to issue quotes or estimates for their prospective clients. Very often standard systems offer only a basic option that requires you to perform all the calculations externally, and manually, and then transfer the details to a simple form letter or email. (more…)
If you are anything like the average person in business today, you will be getting hundreds, certainly dozens, of emails on a daily basis. My inbox is probably no different to the average, although I think I may get a little less spam than some do, for reasons I will cover in this post.
Obviously I can only really comment on how I deal with emails, but it seems to work for me, so hopefully you will come away with a couple of ideas to help you manage your inbox.
It’s been a week of shifting timescales, and as such has prompted me to look afresh at some time management strategies. I had everything planned out fairly well – a little tight on time, but I reckoned I could do all I planned to do, both personal and professional, as long as nothing too drastic happened!
I happen to be working on a project with a company that is very sales-driven, and all the staff have targets, and there are weekly team meetings where the performance against sales targets are reviewed, and the ‘winners’ publicly feted and congratulated.
This has driven me to think about the pros and cons of using targets to incentivise your staff, and primarily whether those targets should be individual or departmental.