If you are anything like the average person in business today, you will be getting hundreds, certainly dozens, of emails on a daily basis. My inbox is probably no different to the average, although I think I may get a little less spam than some do, for reasons I will cover in this post.

Obviously I can only really comment on how I deal with emails, but it seems to work for me, so hopefully you will come away with a couple of ideas to help you manage your inbox.

I happen to be working on a project with a company that is very sales-driven, and all the staff have targets, and there are weekly team meetings where the performance against sales targets are reviewed, and the ‘winners’ publicly feted and congratulated.

This has driven me to think about the pros and cons of using targets to incentivise your staff, and primarily whether those targets should be individual or departmental.